The Impact of First Impressions

In the old days before social media, an unhappy guest had a hard time venting to more than a few friends, writing a letter to the company and the Better Business Bureau. Now the game has changed in a big way. There are endless ways to post a bad review on all the 3rd party room booking sites like Travelocity, Trip Advisor, Expedia etc. YELP, Twitter and Facebook. Google Reviews are actually tied into each Motel 6 property on their own booking site Motel6.com. There is a also a new wave of sites like ConsumerAffairs.com, PissedConsumer.com and Complaints.com. Those bad review live forever on line and someone who had a bad experience is 10 times more likely to leave a bad review than someone who had a great experience is to leave a good one.

There are no secrets! You cannot HIDE!

Here are four keys to creating a great first impression.

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Motion Creates Emotion and Longevity

How long to you want to live? Have you given that much thought lately? My focus is not on the number as much as the QUALITY of life I want to have when I reach 100! That is my goal, why not? You must know people who are very active and healthy and active at 75, 80, 85, 90 or even 95 or 100. You also know many who are old and decrepit at 52. Maybe you know them intimately.
Here is a wake up call: If you are not fit in your 50’s, your projected life span is “eight years shorter than if you are fit.” That is according to Dr. Jarett Barry at University of Texas SW Medical Center. The real issue again is not JUST the 8 years taken away, it is the quality of those 8 years and well beyond IF you are fit. For many aging is equated with arthritis, cancer, diabetes, heart disease, chronic pain….not pleasant. But what is the good news Chip?

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