When your day starts off well, isn’t it downhill from there? How can you set the tone in your entire office? Even if you are not a leader you might soon be if you follow this best practice. If you are a leader and work in an office situation I want you to think about this:
What do you do the first 5 minutes when you get to the office?
Now – stop doing that! Do not go into your office! Start connecting with your team – be positive, present, energetic, be specific with your praise, great eye contact, uplifting tone of voice, physical touch where appropriate.
Thank you for…I need you because…I am proud of you because…
I believe in you because…I appreciate you for… You make a difference when you…
Keep it positive to create momentum. Do not be a seagull! Seagull Managers tend to swoop in, tell everyone what they are doing wrong, squawk and complain loudly, crap all over everyone and they fly back into their office. They tend to make a bad situation even worse.
There are also Seagull Parents. First thing in the morning or when they get home. Instead focusing on what their kids were excited about for their day or what was great about their day they immediately jump on what they did not do, forgotten to do or what mistakes they made.
Being a Seagull is a momentum killer and is unhealthy not only for the Seagull but everyone around them. Not to mention a messy clean up! If you have that tendency you need to interrupt your pattern of behavior. BEFORE you go into the office or the kitchen, STOP, look up and smile and take a breath. Think about what you are about to do and the impact you want to have. Feel that emotion and smile. Ask where is my energy on a 0 -10 scale? Get to a 10! Clench your fist and say YES! Change your focus from what is wrong to what is right.
Bring the energy with you before you engage!
As a leader, do the same thing the last five minutes of the day. Do the same routine and set the tone to close out the day. What went really well? What are they proud of about today’s performance? What are they excited about for tomorrow?
You do not have to be sick to get better. We all have our “seagull” moments. Recognizing it is the first step to recovery.